StaffGuide: Sierra

System status, news, and tips and tricks

Installing the Sierra Desktop Application (SDA)

Note that the install link changed with Release 2.0 SP1.

Navigate to

https://library.uark.edu/web/gadgets/sierraDesktopApp/noWebStart/Web_Installers/install.htm

Choose the appropriate operating system (Windows or Mac) and run the program. 

Be sure to check the option to create an icon for all users. 

If asked, the domain of our server is library.uark.edu.

Mac users: may need to allow the installation of this program.  To do so:

  1. Open the System Preferences. This can be done by either clicking on the System Preferences icon in the Dock or by going to Apple Menu > System Preferences.
  2. Open the Security & Privacy pane by clicking Security & Privacy.
  3. Make sure that the General tab is selected. Click the icon labeled Click the lock to make changes.
  4. Enter your username and password into the prompt that appears and click Unlock.
  5. Under the section labeled Allow applications downloaded from:, select Anywhere. On the prompt that appears, click Allow From Anywhere.
  6. Exit System Preferences. You should now be able to install Sierra. 

 

Installation tip

  1. After install, right click on Sierra folder and select properties.
  2. Uncheck "read only" and apply to all subfolders.
  3. Also, click on the security tab and grant everyone read/write access to the files.

The above settings seem to help with jarcache issues, according to to the IUG list.  (2/8/16)

Installing Sierra Client with Java 6

For Circulation Desk workstations, we have found the Sierra client using Java 6 (JRE 1.6...) works while Java 8 does not.

This is independent of the system Java, it is the version of Java that is bundled with the Sierra install. 

There is a version of the Java 6 installer at

\\archer\systems\Install\SierraSDAJava6\install.exe

Uninstalling the Sierra Desktop App

To perform a clean install, you may with to first uninstall all old versions of Sierra:

  1. Navigate to your hard drive (usually C:) > Sierra Desktop App
  2. Choose the subfolder _Sierra Desktop App_installation
  3. Choose Uninstall Sierra Desktop App.exe
  4. Follow the prompts to uninstall Sierra. 

Sierra on Mobile Devices

Sierra on a Surface Pro / Windows Tablet

Install Sierra as you usually would with these instructions

Because of the high screen resolution, Sierra menus can look pretty tiny on a Windows tablet. Here's a configuration tip to make the program easier to read:

  1. Right-click on the Sierra shortcut icon and choose “Properties.” 
  2. Choose compatibility.
  3. Check the box “override high DPI” and select scaling performed by “System.”
  4. Apply and close. 

The first time you open Sierra after making this change, it can be quite big and float off the screen. Grab a corner and resize the Sierra window until it fits your screen.  The next time you reopen Sierra, it should stay resized.

Sierra on an iPad

There is no app for Sierra on iOS mobile devices.  There is a Sierra Web application that is still in testing and with limited simultaneous users.  Please contact us if you would like to know more about connecting to Sierra Web. 

 

 

Remote Silent Install

For lab or managed workstation installations, Innovative makes these instructions available for remote silent installation: 

Text-Based Sierra

A very few functions are still only available through the text-based system in Sierra, sometimes still called "InfoLinks"

New with Sierra 3.1: Admin Corner (text-based)  is no longer accessible through the web-based Admin App.  

SSH Software

Windows Clients

Mac Clients

Configuring SSH Settings in Windows PuTTY

  1. Download PuTTY
  2. Navigate to this password-protected guide to download the Sierra private key file, sierra.ppk.  Save this to a location on your computer where you can browse to it as part of step 3. 
  3. Open and Configure PUTTY:
    1. Session Tab

      1. Host name (Or IP address): library.uark.edu
      2. Port: 22
      3. Connection type: SSH
    2. Connection > Data Tab

      1. Auto-login username: sadmin
      2. When username is not specified: leave at Prompt
    3. SSH > Auth Tab

      1. Private key file for authentication: browse to the sierra.ppk file and click Open.
    4. Session Tab

      1. Return to the Session Tab and under Saved Sessions, type the name you would like to save these settings under, for instance, sierra. 
      2. Click the Save button.
  4. You should now be able to Launch PuTTY and connect to Sierra by choosing the saved session you just created. 

Configuring SSH Settings in Mac Terminal

  1. Request the Sierra private key file, id_rsa.txt, from Web Services
  2. Save the key to your Mac in a location you can navigate to from Terminal.
  3. Change the permissions on the key file by typing at the Terminal prompt: chmod 600 id_rsa.txt  or, if the file is in a different folder, example chmod 600 /Desktop/id_rsa.txt
  4. Begin a connection by typing at the Terminal prompt: ssh -i id_rsa.txt sadmin@library.uark.edu

 

University of Arkansas Libraries
365 N. McIlroy Ave.
Fayetteville, AR 72701-4002
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