Update August 2020

The Libraries no longer subscribe to 360 COUNTER / Intota.

Statistics continue to be collected by Serials and Web Services. Below are links to aggregate data at the database / provider level.

Need usage data for a specific resource? Send email to libweb@uark.edu. 

See Project COUNTER for the full Code of Practice. See also the Friendly Guide for Librarians.

There are some differences between COUNTER Release 4 reports and Release 5 reports.

Databases

Release 4 (or 3)

• DB1 (searches, clicks and views; sometimes sessions. )
• PR1 (searches, clicks and views, generally on journal or book platforms)

Sessions

Sessions were deprecated with Release 4 of COUNTER. However, occasionally that is all the information we have on a resource.

Searches

Searches appear in both DB1 and PR1 reports. We take only one value per vendor.
As a metric, searches as less and less reliable because of cross-search against vendor platforms and duplication of search numbers.

Results Clicks and Record Views

These appear in both DB1 and PR1 reports with variations by vendor.

• Result clicks count each time a user clicked a link from the search result to the detailed view, a link resolver, etc.

•  Record views counts the abstract/detailed records explicitly viewed from the database.

Release 5

• DR-D1 or DR (Database Master)
  Reports on Searches, Investigations and Requests.
  • Total_Item_Investigations: An investigation is tracked when a user performs any action in relation to a content item or title,
  • Total_Item_Requests: A request is specifically related to viewing or downloading the full content item.

Journals

Release 4

• JR1 (article requests)

Release 5

• TR-J1 (Title Report - Journal Report)
  Reports on usage of journal content, excluding Gold Open Access content, as Total_Item_Requests and Unique_Item_Requests.
  We generally collect Total_Item_Requests.

Books

Release 4

• BR1 (title requests)
• BR2 (chapter requests)

Release 5

• TR-B1 (Title Report - Book Report)
  Reports on full-text activity for books, excluding Gold Open Access content, as Total_Item_Requests and Unique_Title_Requests.
  We generally collect Total_Item_Requests.

Media (Audio and Video)

Release 4

• MR1 (Number of Successful Full Multimedia Content Unit Requests by Month and Collection)

Release 5

• DR or TR
  We are mapping this to R4.