The main goal of claims is to communicate with vendors and publishers to ensure that all materials are received in a timely manner and in good condition. The Serials Receiving Specialist oversees claims with the two main vendors, EBSCO & Harrassowitz. The Serials Access Specialist oversees claims for other paid titles and gifts. In addition, the Serials Access Specialist oversees Serials exchanges--or agreements that we enter into with other institutions in which we provide material (often journals) in exchange for equal material (journals).
Other StaffGuides you might want to visit:
SERIALS RECEIVING SPECIALIST – JOB DUTIES PERTAINING TO VENDOR CLAIMS