This section includes an introduction to the claims lists used by the Serials Department in order to run searches for items that might need to be claimed as well as a guide on how to run the lists.
To run a list (search for possible claims):
**NOTE: For gift claims follow the same procedures but you will usually send emails/letters. You may have to do some research if the information is out-of-date or email bounces back.
Select the Claiming Function
When you are ready to print claim slips: Go to “Send Claims” Function. Click on the drop down menu in the middle and choose the “xx claims to send via email”. Choose “Move All to Print File”. Then go back to “xx claims to Print”. Put claim slips in your printer, with the top of the slips facing left. Click “Claim Print”. Keep choosing print until it start to print. DO NOT SAY YES to “was printout okay?” until everything has printed and you are 100% sure it is okay. Once you answer yes they are gone and cannot be reprinted!
Detach the far right portion of the claim slips (this is the part that will be filed, with the rest of the claim slip paper being discarded). Highlight title, claim number and volume / issue number then file alphabetically in claims drawer.
When filing claim slips, file by the three criteria :
Start with TITLE :
Then VOLUME/ISSUE/DATE :
And then LOCATION (if claiming for each copy of the same issue for multiple locations)-
EXCEPTIONS TO THE TITLE FILING!!!!
If you have ANY questions, please ask. It is better to ask until you are 100% sure than to guess and file things incorrectly.