There are two main ways for remote patrons to authenticate to use library resources:
- via OpenAthens
The majority of our remote traffic is through OpenAthens
This method involves URLS that are rewritten to send a patron through a login/validation screen
OpenAthens IS NOT dependent on a patron being in the Sierra patron database.
OpenAthens relies on the user's UARK email and password for access.
- via the special campus VPN connection
This method is used by a small number of dedicated researchers who are willing to set up the software.
The troubleshooting steps in this guide are designed to help you assist users of OpenAthens
For help with VPN connections, refer questions to the Web Services Librarian, firstname.lastname@example.org, 479-575-4665.