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StaffGuide: Help Desk - Staff Training
Training Modules and Training sessions calendar
StaffGuide: Help Desk - Staff Training
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Basic Competencies
Training Modules and Training sessions calendar
Below are links to the training modules
Reference Training - Module 1
Introduction to reference service
Reference Training - Module 2
More about the reference process and communicating with patrons
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Basic Competencies
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Phone: 479-575-4104
