StaffGuide: Electronic Serials

Electronic Serials

Gaps in Coverage--Catalog Error Reports

In some cases, gaps exist in database coverage, but these gaps are not expressed well in Serials Solutions. When this occurs, users will often submit a Catalog Error Report noting the coverage gap. If you receive such a report, complete the following procedure. 

  • Verify the lack of access. 
  • Update the holdings in the Sierra Coverage Edit if possible to set a firm "actual" start or end date. 
  • Report the issue to the vendor. 
    • It does no good to report these to Serials Solutions because they are getting the metadata from the vendor--so the correction needs to occur on the vendor level. 

Example report:

Gaps in Coverage