To view and print call slips from Aeon, the user must have access to the Special Collections network drive on Wright. The Special Collections drive must be mapped on each computer that the Aeon client is installed on.

Tip: all Aeon workflows at the University of Arkansas require the use of the print callslip button. The print request functionality is not used at this time and should not be used instead of print callslip.

Aeon defaults to prompting staff to select how they would like to view and print call slips each time a call slip is printed.

To change the default settings:

• log in to the Aeon staff client 
• click on the hamburger menu at the top left
• select Printer Options
• In the pop-up window, uncheck the boxes in the "prompt" column.

To restore the default settings,  click on the hamburger menu at the top left, and select Printer Options. In the pop-up window, ensure that the boxes in the "prompt" and "edit" columns are checked.

Enabling Legacy Mail Merge Functionality

After updating to Aeon Desktop Client v5.0.5/5.1.9, the new default mail merge method will be enabled by default. The legacy mail merge method can be re-enabled via the Aeon Desktop Client Options form for troubleshooting purposes if new printing errors are encountered after updating:

1. Click on the Main Menu Icon() at the top of the Aeon Desktop Client window

2. Click the Options button:

   

3. The Aeon Options window opens

4. Under Print Settings, check the Use Legacy Mail Merge option:

   

5. Click OK to close the Options form
6. Re-attempt to print your document(s) from the Aeon Desktop Client
7. If printing errors are still not resolved, contact ew041@uark.edu.