StaffGuide: LibApps Guide

Guidance and tips for working with Springshare LibApps

Web Services LIbrarian

Profile Photo
Beth Juhl
she / her / hers

LibApps Product Owners and Managers

A Work in Progress

We are working to identify key administrators for various LIbApps products.  We hope this information will help clarify whom to contact with questions or suggestions.

Product Owners

  • set overall policy and determine when and if new applications are purchased or implemented

Product Managers

  • manage day-to-day aspects of the resource
  • make configuration of content changes, as needed
  • monitor Springshare Lounge for any product updates or problems
  • manage product users 
  • communicate product updates to users
  • works with IT and vendor support to solve issues

Product Support

  • assists with configurations and integrations
  • provides troubleshooting support and communicates with Springshare and Campus IT to resolve issues
  • provides support for scripting and customizations
  • ensures accessibility and design standards
LibApps administrators
Product Product Owner Product Manager Queue / Desk Managers

Product Support
LibGuides - Research Guides Ellen Urton    

Beth Juhl / Dylan Hurd
LibGuides - Reserves Dennis Stephenson Matthew Kelly   Beth Juhl / Dylan Hurd
LibGuides - Databases A-Z Cody Hackett Jacob Wardlaw   Beth Juhl / Dylan Hurd
LibAnswers Ellen Urton Norma Johnson
Norma Johnson
Beth Juhl
Casiday Long
Brian Curtis
Dennis Stephenson
Conrad Hester
 Beth Juhl / Dylan Hurd
LibAnswers - Systems Status Management Cody Hackett Jacob Wardlaw   Beth Juhl / Dylan Hurd
LibCal - Appointments       Beth Juhl / Dylan Hurd
LibCal - Events and Spaces Stephanie Pierce     Beth Juhl / Dylan Hurd
LibCal - Study Spaces Dennis Stephenson Matthew Kelly   Beth Juhl / Dylan Hurd
LbCal - Library Hours Beth Juhl Sherryl Faulkner-Robinson   Beth Juhl / Dylan Hurd
LibInsight       Beth Juhl / Dylan Hurd
LibStaffer Dennis Stephenson
Kelsey Zuech /
Norma Johnson
Kelsey Zuech
Norma Johnson
Jeremy Smith
Dierdre Grymala
Justin Dubois
 Beth Juhl / Dylan Hurd
LibWizard   Stephanie Pierce   Beth Juhl / Dylan Hurd
LibConnect Ellen Urton     Beth Juhl / Dylan Hurd

 

Welcome

Welcome

The guide presents an evolving manual and examples for creating and maintaining Research Guides at the University of Arkansas.

Best Practices

star icon - best practiceBest practice: look for this icon that denotes a required or recommended element to use in your guides.

 

Inspiration

Visit the Springshare community site to find inspiration from your colleagues worldwide.

Visit the Springshare Springy Picks channel to see highlighted guides. .

Suggestions / Corrections

Email the Web Services Librarian if you have suggestions for additions or corrections.

Subjects: Library Science