What to do in the event that a patron requests an unprocessed item in the Serials area:
If a patron requests an item that is at serials but not checked in yet, follow these guidelines:
-If the item is a DUPLICATE, direct the patron to the copy already on the shelves.
-If the item is the last issue of a DROPPED title, talk to Judy first.
For all other items:
-Check the item in and label it.
-Barcode the item & create an item record.
-Apply a security strip and University stamp to the item.
-Walk the patron to the circulation desk and, with the assistance of circulation staff, have him/her check the item out to his/her account.
-Place a HOLD on the item, using a serials staff member's (i.e. Charles, Mandi, etc.) account (can be done online through the library catalog). When the item gets returned, pick up the item from the circulation desk (bring your ID) and make sure the item's processing is complete before sending it to the collection.