These procedures should be followed if we are unable to successfully claim for an issue, whether it's a damaged replacement we're trying to obtain or the issue simply never showed up, or if Harrassowitz is offering to sell us a replacement copy following a claim attempt. At this point, although there may still be a couple options for obtaining a free replacement, we should generally expect to have to pay for a replacement copy provided by the publisher, vendor, or 3rd party.
Note on subscription extensions: Sometimes, when claiming through a vendor and they are unable to obtain a free replacement for us, we will receive a notification that our subscription has been extended to compensate for the missing issues. Please inform the Accounts Payable Manager whenever we receive such a notification, so they can update the order record with the current subscription info.
2. If a free replacement CANNOT be found, do the following:
***Replacements must go through the Preservation, Conservation, and Teaching Coordinator and Accounts Payable Manager.***
***IMPORTANT INFORMATION REGARDING HARRASSOWITZ NOTIFICATIONS:
If the Preservation, Conservation, and Teaching Coordinator does NOT want to pursue a paid replacement, follow the instructions listed in the section called Not Pursuing a Paid Replacement.
NOTE: Be sure there is an expected date for the next issue due. Without an expected date in the next expected box, the CLAIMON date will be blank and no future claims will be generated.
See the Not Published, Out of Print, and Unavailable Issues section of the Claiming StaffGuide for procedures to be followed when you receive information that an issue/replacement issue is OUT OF PRINT (specified by the publisher or vendor) or UNAVAILABLE (unspecified by the publisher or vendor).